HDI Global Specialty SE - Australia (HDI) information and relevant details

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Full name                           HDI Global Specialty SE – Australia

Rating                                 A+ (“Strong”) from S&P

                                           A (“Excellent”) from A.M.  Best

ABN                                   58 129 395 544

APRA                                 Authorised

AFS Licence                      458776

Registered Office                Tower 1, Level 33, 100 Barangaroo Avenue, Sydney, NSW, 2000

 

Click here For further information about HDI Global Specialty - SE

Click here For further information about Hannover Re

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Important Information

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Support for Vulnerable Customers

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We understand that there are times when our customers may be feeling vulnerable, and we appreciate this can take on many forms such as language barriers, financial hardship, and issues and difficulties arising from domestic family violence.  In these situations, we are committed to providing extra care. We recognise that these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

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If you are experiencing vulnerability and would like more information on the extra care we can provide please email us on support@if.net.au or phone 08 83724020. Our website Contacts page contains additional accessible ways you can contact us.

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Click Here to see our Family Violence & Supporting Vulnerable Customers Policy

Click Here to get our Financial Hardship Application Form

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General Code of Practice (the Code)

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HDI are a signatory to the Code. The objectives of the Code are to further raise standards and promote consumer confidence in the general insurance industry.

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Click here to view the the Code or visit www.codeofpractice.com.au

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Target Market Determination (TMD)

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TMD applies to the Domestic Property and Motor Vehicle Sections of the Farmsure Policy Wording & PDS 2021 dated 1st May 2021 and any applicable Supplementary Product Disclosure Statement (together the PDS).

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The TMD product application process has been designed to guide customers directly to the product most likely to meet their needs and objectives based on their responses to the questions in our product application.

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Click here to view our Target Market Determination